Ethan Lord Jewelers is a premier jeweler in Chicago's Jewelers Row, specializing in custom engagement rings, wedding bands, and fine jewelry. The store prides itself on providing personalized service, with a focus on ensuring clients receive the perfect ring for their special occasion. With over 193 reviews, this establishment is celebrated for its knowledgeable and friendly staff, creating a welcoming atmosphere for clients throughout the design process.

Located at 5 South Wabash Avenue, Suite 208, Chicago, IL 60603, Ethan Lord Jewelers offers a range of services including custom design, resizing, and maintenance with free lifetime servicing included. Customers appreciate the laid-back environment allowing for detailed consultations, where staff members like Erika and Danny assist in guiding choices for diamonds and settings with genuine care and attention to detail.

However, some reviews indicate that communication could be improved, with a few clients expressing disappointment with appointment scheduling or follow-up efforts.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review: Sandy found the atmosphere friendly and educational while choosing her engagement ring. She appreciated the staff’s honest guidance and was thrilled with the final product.

Worst Review: Joshua felt frustrated with the scheduling process, stating that after multiple communication attempts, he was unable to have his planned consultation, leading him to seek services elsewhere.

Opening Hours:
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Staff members mentioned include Erika and Danny.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.