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Located at 43 E Oak St Fl 2, Chicago, IL 60611, Wedding Bands & Co is a highly regarded jewelry store known for its exceptional engagement ring creation and customer service. With over 570 reviews, this jeweler has built a solid reputation within Cook County for crafting unique and stunning pieces, including custom engagement rings that stand out for their quality and artistry.
Customers frequently praise owner Koorosh Daneshgar and his team, noting their attentiveness, helpfulness, and creativity. Positive feedback highlights the personalized service provided, where clients are guided through various design options to create rings that truly reflect their love stories. Many clients have expressed their satisfaction with the quality and craftsmanship of their purchases, emphasizing the stress-free experience and welcoming atmosphere in the store. The staff's willingness to accommodate requests and provide expert guidance supports a fantastic shopping experience for couples seeking their perfect engagement ring.
Nevertheless, some negative reviews indicate issues with customer service, particularly in specific instances of follow-up communication and attention to detail during repairs. A few clients have reported dissatisfaction with how their vintage jewelry was handled.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: Gabriel praised the creativity and craftsmanship of his engagement ring, emphasizing the importance of the unique design and the quality service provided by the staff.
Worst Review: Emily expressed disappointment after receiving a resized family heirloom ring that lost significant details, indicating a lack of attention to her specific requests during the repair process.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members: Koorosh Daneshgar, Mory Tafreshi
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 570
Store Phone Number: 8662995578
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