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M. Martin & Co., located at 5 S. Wabash Ave., Suite 2104A, Chicago, IL 60603, is a renowned jewelry store specializing in the design and creation of custom engagement rings. The establishment has garnered an impressive reputation in Cook County for its exceptional craftsmanship and personalized service, particularly for couples seeking that perfect ring. The owner, Stan Perkins, a Graduate Gemologist, is known for his hands-on approach, ensuring each diamond is personally selected to meet clients' specifications.
Operating hours are as follows:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
With a total of 86 reviews, customer feedback exhibits a predominantly positive atmosphere regarding the quality of rings and customer service.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 5%
- Negative: 0%
Customers frequently commend the knowledgeable staff and the seamless, enjoyable experience when designing their engagement rings. Many highlight the expertise and patience exhibited by Stan during the selection process while acknowledging the store's inviting atmosphere.
Best Review: A customer praised Stan for his exceptional service and outstanding craftsmanship in creating a custom engagement ring, emphasizing the ring's unique design and their satisfaction with the overall experience.
Worst Review: At this time, no negative customer reviews have been found.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 86
Store Phone Number: 3122634957
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