Big Diamonds Usa, Chicago, IL
BigDiamondsUSA, located at 29 E Madison St, Suite 1510 in Chicago, IL, is a stellar choice for anyone seeking to create their dream engagement ring. Operating in Cook County, this welcoming establishment has earned a solid reputation, reflected in the numerous positive reviews highlighting their expertise in clarity enhanced diamonds.
Under the guidance of Patrick Fay, who brings over 35 years of experience in the diamond industry, the team focuses on delivering exceptional customer service. They are known for their willingness to work closely with clients, ensuring each engagement ring is tailored to personal preferences and budgets. Many customers rave about the attentive support and the personal touch provided by Patrick and his staff, making the entire design experience feel special and unique. While the majority of feedback is glowing, a few customers have noted occasional delays in communication.
Customer Sentiment: Approximately 80% of customers report high satisfaction, while 10% have provided neutral feedback and 10% have faced some challenges.
Opening Hours:
Monday to Friday: 12:00 PM – 7:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Rachel praised the breathtaking beauty of her ring and commended Patrick for being incredibly helpful and attentive throughout the purchasing process.
Worst Review: Some customers, like Stephanie, voiced concerns about initial hesitations regarding online purchases but were ultimately pleased once they received their rings.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
