H.R. Jewelers Chicago IL
H.R. Jewelers, located at 5 S. Wabash Ave, Ste 1000, Chicago, IL 60603, offers a range of services specializing in custom engagement ring creation and jewelry repair. The shop is known for its artistry and craftsmanship, with Henry and his daughter Zofia delivering personalized service to clients in Cook County. Customers have praised the team's intricate engravings and significant knowledge in dealing with antique and estate jewelry.
Operating hours are as follows:
| Day | Hours |
|-----------|-----------------|
| Friday | 10 am – 4:30 pm |
| Saturday | Closed |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10 am – 4:30 pm |
| Wednesday | 10 am – 4:30 pm |
| Thursday | 10 am – 4:30 pm |
The overall sentiment from online customer reviews indicates a generally positive atmosphere, with approximately 70% of reviews rating the service favorably. However, some negative experiences have emerged, particularly in relation to customer service and follow-up issues.
Customer Reviews Sentiment:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Highlighting the feedback shared from 15 reviews:
Best Review: A customer applauded Henry's skillful restoration of their great-grandmother’s antique ring, emphasizing the remarkable craftsmanship and his attention to detail throughout the process.
Worst Review: Another customer expressed dissatisfaction due to issues with a custom necklace design and subsequent service, detailing concerns about the shop's customer service and handling of their credit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Henry and Zofia.
