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Diamonds on Wabash is a well-regarded jewelry store located at 15 S. Wabash Ave, Chicago, Illinois 60603, with a phone number of 312-332-3133. Specializing in engagement ring creation, this jeweler is situated in Cook County and has been serving the community with a commitment to superior customer service and high-quality products for over 30 years.
With a solid reputation for crafting exquisite engagement rings, customers often appreciate the personalized service provided by the knowledgeable staff. Notable team members include Sylvia and JoAnna, who are frequently praised for their genuine approach and expertise in guiding clients through the process of selecting the perfect ring. The atmosphere at Diamonds on Wabash encourages a no-pressure experience, allowing customers to feel confident in their choices.
The store also offers a range of services, including custom jewelry design, jewelry and watch repair, and appraisals, ensuring a comprehensive experience for all your jewelry needs. Diamonds on Wabash maintains a strong commitment to quality, with many satisfied customers highlighting their beautiful selection of engagement rings and fine jewelry.
Overall, the feedback from customers reflects high satisfaction and repeat business. Many commend the excellent customer service, with several reviewers sharing their positive experiences in working with the staff. However, a few negative reviews point out issues related to product quality and customer service responsiveness, reflecting a more varied experience for some individuals.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
**Opening Hours:**
- Monday: 10 AM - 5:15 PM
- Tuesday: 10 AM - 5:15 PM
- Wednesday: 10 AM - 5:15 PM
- Thursday: 10 AM - 5:15 PM
- Friday: 10 AM - 5:15 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
**Staff Members:**
- Sylvia
- JoAnna
Best Review: A customer praised the store's welcoming atmosphere and the helpfulness of Sylvia, particularly noting how she took the time to explain the intricacies of selecting a quality engagement ring.
Worst Review: One customer expressed disappointment after experiencing issues with a wedding band, stating it cracked due to poor casting quality, leading to concerns about the durability of their jewelry.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 180
Store Phone Number: 3123323133
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