Frank Michael Jewelers, located at 175 W Jackson Blvd, Main Lobby 5, Chicago, IL, is a beloved destination for creating stunning engagement rings. Situated in Cook County, this engaging jewelry store has garnered numerous reviews reflecting its commitment to exceptional service and craftsmanship.
Owner Frank Michael Beltrame and his knowledgeable staff pride themselves on providing a personal touch to every client's jewelry journey. Customers continually commend the attentive service, emphasizing how the team takes the time to understand their visions and work collaboratively to bring them to life. The shop specializes in custom jewelry design, ensuring each piece is unique and meaningful. While feedback is largely positive, some customers have noted issues with communication and occasional delays in service.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Tuesday: 11:30 AM – 6:30 PM
- Wednesday: 11:30 AM – 6:30 PM
- Thursday: 11:30 AM – 6:30 PM
- Friday: 11:30 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
Best Review: Michael praised Frank's approachable demeanor and extensive knowledge on diamonds, making the process of choosing an engagement ring feel effortless and special.
Worst Review: Yaya expressed disappointment with the store's opening hours and missed appointments, feeling that the communication could have been much better.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.