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Holtzmann's Jewelry, located at 2304 N Clark Street, Chicago, IL, stands as a beloved destination for couples seeking the perfect engagement ring. This family-owned treasure, nestled in the vibrant Lincoln Park neighborhood of Cook County, has garnered an impressive reputation through its commitment to exceptional customer service and quality craftsmanship.
Pat and Pam Holtzmann, the dynamic duo behind the store, are known for their warm, welcoming approach, ensuring that each customer feels valued and heard during the ring design process. Their extensive experience allows them to create unique pieces tailored to the individual visions of their clients. Shoppers rave about the personal attention and expertise provided by the Holtzmanns, often describing their experience as more of a collaboration than a transaction. Many couples appreciate how the team works within their budget while still delivering high-quality and beautiful engagement rings. However, some reviews mention minor concerns regarding communication and service speed during peak times.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while about 10% are neutral, and 5% report less favorable experiences.
Opening Hours:
Monday: Closed
Tuesday: Closed
Wednesday: 12:30 PM – 6:00 PM
Thursday: 11:00 AM – 6:00 PM
Friday: 12:30 PM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed
Best Review: Emily praised the Holtzmanns for their dedication to customer care, noting that they made the experience of designing her engagement ring incredibly special and personal.
Worst Review: R.L. had a disappointing experience, feeling that the staff did not listen to his needs and provided limited options during his search for a wedding band.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 106
Store Phone Number: 7735290010
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