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Claudia's Jewelry Inc, located at 4644 S. Ashland Ave, Chicago, IL 60609, is renowned for its exceptional engagement ring creation services and a vast selection of fine jewelry. The store has been a staple in the Chicago area since 1997, showcasing a passion for jewelry design and customer satisfaction. With over 631 reviews collected, customers highlight the welcoming atmosphere provided by Claudia and her knowledgeable staff, making the process of selecting the perfect engagement ring a memorable experience.
The store offers a diverse range of services including custom jewelry design, watch repair, and cleaning, ensuring that every piece meets the highest standards of quality. Claudia's expertise in crafting unique designs tailored to customer specifications sets it apart as a go-to destination for those looking to create something special.
However, not all reviews are glowing; there are notable concerns regarding service consistency. Some customers have expressed dissatisfaction with the handling of jewelry repairs and the clarity of pricing, which has led to mixed feelings about the overall service experience.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
A customer praised the store for its extensive selection of unique jewelry and high-quality customer service, highlighting its clean and professional atmosphere as inviting.
Worst Review:
Another customer expressed disappointment with the service they received after a repair, mentioning issues with the quality and implying a lack of support from the staff when seeking a refund.
**Operating Hours:**
Monday - Friday: 9:30 AM - 6:00 PM
Saturday: 9:30 AM - 6:00 PM
Sunday: Closed
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 631
Store Phone Number: 7735234667
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