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Sydel & Sydel Jewelry, located at 222 W. Adams St, South Lobby, Chicago, IL 60606, is a family-owned jewelry boutique that has been delighting customers with its bespoke engagement ring services since 1978. Situated in Cook County, this quaint shop is renowned for its selection of fine jewelry and timepieces, offering personalized services that include custom designs and ring resizing.
The talented team, led by Jonathan Sydel and Jennifer Hamburg, is passionate about horology and jewelry design. They work closely with clients to create one-of-a-kind engagement rings that perfectly embody their visions. Customers appreciate the warm, welcoming atmosphere, as well as the team's attentiveness and dedication to detail. Although the majority of reviews are positive, a few individuals have reported frustrations over service inconsistencies and communication.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experiences, while 10% have expressed neutral feelings and 10% have raised concerns.
Opening Hours:
- Monday to Friday: 11:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
Best Review: Marissa shared her wonderful experience working with Jon and Jennifer to design her engagement ring, emphasizing their genuine care and expert guidance throughout the entire process.
Worst Review: Colette mentioned dissatisfaction with the repair services, feeling that her engagement ring was not handled with the level of care she expected, leading to a negative experience overall.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 118
Store Phone Number: 3123324653
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