Located in the Clearing Neighborhood of Chicago, Midway Jewelry has been a staple in the area for over 40 years, offering a range of services including engagement ring creation, wedding bands, and jewelry repairs. The store prides itself on providing both new and vintage jewelry, making it a go-to destination for those seeking unique pieces. Customers can expect a welcoming atmosphere and knowledgeable staff, including Diane, who is noted for her helpfulness and expertise.
The shop operates from 5635 W 63rd St, Chicago, IL 60638, with the following hours:
| Day | Hours |
|-----------|------------------|
| Monday | 9:30 AM - 6:00 PM |
| Tuesday | 9:30 AM - 6:00 PM |
| Wednesday | Closed |
| Thursday | 9:30 AM - 6:00 PM |
| Friday | 9:30 AM - 6:00 PM |
| Saturday | 9:30 AM - 2:00 PM |
| Sunday | Closed |
With a total of 66 reviews analyzed, the feedback has been predominantly positive. Customers have praised the stellar customer service and expertise of the staff, highlighting the competitive pricing for repairs and the quality of their engagement rings. However, a few reviews pointed out experiences of perceived high pricing for small repairs and occasional customer service concerns.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
A customer commended Midway Jewelry for its excellent service and fair prices, noting a particularly positive experience when resizing a watch band, which was quickly completed at an unexpectedly low cost.
Worst Review:
Another individual expressed dissatisfaction with their visit, citing a perceived lack of attentiveness from the staff, which left them feeling undervalued as a customer.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 66
Store Phone Number: 7737671633