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Stanley Brown Jewelist, located at 4751 N Lincoln Ave, Chicago, IL 60625, has established itself as a trusted family-owned jewelry store since 1912. Renowned for its exceptional engagement ring creation services, the store operates under the guidance of Shauna and Seth Hunter, who are committed to providing personalized and attentive service. The dedication to craftsmanship is evident in their custom designs, allowing customers to create unique and meaningful pieces that reflect their personal styles.
The store offers a range of services, including jewelry cleaning, repair, redesign, and customization, ensuring that every piece is tailored to the client's needs. Customers appreciate the detailed guidance provided during the selection process, with staff taking the time to discuss various options and ensuring that clients feel confident and informed in their choices.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Customer reviews indicate a general positive sentiment about the services provided, with a score of 90% positive feedback, 5% neutral, and 5% negative sentiment. Most reviewers highlight the quality of the craftsmanship, the patience and kindness of the staff, and the overall welcoming environment. Conversely, a few customers mentioned issues with turnaround times or inconsistent service.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Best Review: A reviewer praised the personalized service at Stanley Brown, noting that the staff, particularly Shauna, helped design a custom engagement ring and ensured the final product aligned perfectly with their vision, expressing immense satisfaction with the attention to detail.
Worst Review: Another reviewer expressed disappointment over the wait time for a ring resizing and some inconsistency in the overall service received, feeling that the quality of their experience did not match the excellent reputation the store had received from others.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 160
Store Phone Number: 7735617229
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