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Joseph's Jewelers, located at 6500 W Irving Park Rd, Chicago, IL 60634, is a well-regarded establishment in the Dunning area known for its exceptional engagement ring creation and repair services. With a commitment to customer satisfaction, the store has an impressive rating of 4.8 from 16 reviews, showcasing a blend of expert craftsmanship and approachable service.
Staff members are frequently commended for their friendly demeanor, with customers noting the helpfulness of the owner, Joe, and his team. They specialize in custom jewelry design, ensuring each engagement ring is tailored to the individual client's desires. Alongside ring creation, their offerings include jewelry and watch repairs, battery replacements, and appraisals.
However, some negative reviews highlight a few issues, such as delays in repairs and occasional dissatisfaction with pricing compared to competitors. Despite these critiques, the store's longstanding presence and attentive service make it a popular choice for those seeking quality jewelry options.
Operating hours are as follows:
- Monday: 10:00 AM - 4:30 PM
- Tuesday: 10:00 AM - 3:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
Alicia praised the friendly ambiance and multiple family-related services offered by Joseph's Jewelers, highlighting their prompt and attentive approach to jewelry needs.
Worst Review:
Megan expressed disappointment after finding the store closed before the advertised time, which caused inconvenience given she had traveled a distance.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 31
Store Phone Number: 7737367709
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