Jan Dee Custom Jewelry, located at 2061 N Southport Ave, Ste. 417, Chicago, IL, has established itself as a beloved choice for those seeking custom engagement rings and other unique jewelry creations. This local treasure has been serving the community for over 47 years in Cook County and is lauded for its friendly atmosphere and personalized service.
The shop is run by Shirley Campbell and her dedicated team, including gemologist Basil. Customers rave about the collaborative design process for engagement rings, with many highlighting that the staff goes above and beyond to ensure that each piece reflects their individual vision. The team's emphasis on sustainability, including using recycled materials, is also a significant draw for many clients. Most reviewers commend the welcoming environment, where they felt valued and understood throughout their jewelry creation journey.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday: 2:00 PM – 6:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 2:00 PM – 6:00 PM
Thursday: 2:00 PM – 6:00 PM
Friday: 2:00 PM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Kara praised Jan Dee for turning a family heirloom diamond into a breathtaking engagement ring, emphasizing the caring and attentive service provided throughout the process.
Worst Review: Andrea expressed disappointment with the staff's lack of guidance during her custom ring design, feeling rushed into uninformed decisions and ultimately leaving unsatisfied.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 85
Store Phone Number: 7738712222