Bryn Mawr Jewelry Company, located at 5139 N Clark St, Chicago, Illinois 60640, stands out as a premier destination for custom engagement ring creation. Renowned for its exceptional craftsmanship, this jewelry store has garnered an impressive 320 reviews, reflecting a diverse range of customer experiences.
The talented team, led by owner Scott Freeman and various knowledgeable staff members, specializes in creating stunning engagement rings tailored to individual preferences. Customers appreciate the relaxed, no-pressure atmosphere that encourages an enjoyable shopping experience. The store offers a variety of services, including jewelry cleaning, repair, and custom design, making it a comprehensive solution for all jewelry needs.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Positive reviews often highlight the meticulous attention to detail and the kindness of the staff during the engagement ring design process. Many customers commend the timely service and affordability of their exceptional craftsmanship. However, a few negative reviews indicate minor dissatisfaction regarding pricing clarity and communication during certain transactions.
Best Review: Sandro praised the store for offering free watch battery replacements, underlining the staff's kindness and willingness to assist without charging for minor repairs.
Worst Review: Aga expressed disappointment with the appraisal service, feeling that the staff did not provide a thorough evaluation and offered a price that was significantly lower than her expectations.
Operating Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: 12:00 PM - 4:00 PM
Staff Members Noted: Scott Freeman
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.