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Preciosa Jewelry is located at 4618 S Kedzie Ave, Chicago, IL 60632, in Cook County. Specializing in custom engagement ring creation, the store offers a wide variety of religious jewelry and unique fine pieces. The experienced staff, including owners Fredy and Fanney, are known for their exceptional customer service, guiding clients through the design and selection process.
With a total of 124 reviews gathered, Preciosa Jewelry has received a mixture of both positive and negative feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlights from the reviews indicate that many customers appreciate the personalized service and craft quality, often emphasizing the store's ability to create custom designs that meet specific needs, especially for engagement rings. However, some reviews reflect dissatisfaction with customer service in specific instances and repair delays.
Best Review:
Mark shared that he has purchased several pieces from Preciosa, all of which were well received by the recipients. He praised their fair prices and fast repair services.
Worst Review:
Monica recounted a negative experience when a jewelry repair was forgotten and later resulted in high-pressure sales tactics. She felt that her experience diminished her overall impression of the store.
Operating Hours:
- Friday: 11 am – 6 pm
- Saturday: 11 am – 4 pm
- Sunday: Closed
- Monday: 11 am – 6 pm
- Tuesday: 11 am – 6 pm
- Wednesday: Closed
- Thursday: 11 am – 6 pm
Staff Members:
- Fredy
- Fanney
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 124
Store Phone Number: 7738479300
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