Located in Chicago, Illinois, Gregg Helfer Ltd. is a highly regarded jewelry store specializing in engagement ring creation and custom jewelry services. Situated at 5 S. Wabash Ave, Suite 1706, this full-service jeweler operates by appointment, providing a personalized touch for each customer. The store is known for its expertise in using CAD (Computer Aided Design) technology, jewelry repair, and GIA-certified diamonds. Their dedication to quality craftsmanship is evident in the numerous positive reviews from satisfied clients.
The business is overseen by Michael Helfer, who remains committed to continuing the family legacy while providing exceptional customer service. The staff's knowledge and ability to create unique, custom designs have garnered a loyal following among couples seeking the perfect engagement ring.
Overall Sentiment from Online Customer Reviews:
Based on a total of 106 reviews, the sentiment breakdown indicates a strong overall positive perception. Positive sentiment: 85%, Neutral sentiment: 10%, Negative sentiment: 5%.
Best Review: A customer praised the outstanding quality and beauty of the custom engagement ring they received, noting how the jeweler educated them about diamonds while making the process enjoyable and stress-free.
Worst Review: One reviewer expressed frustration over a delayed response when trying to inquire about budgeting for an engagement ring, ultimately deciding to go elsewhere after feeling their needs were not prioritized.
Opening Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
Staff Members:
- Michael Helfer
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 106
Store Phone Number: 3129200970