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N.P. Jewelers, located at 2647 W Devon Ave, Chicago, IL 60659, is a fantastic spot for couples looking to create beautiful engagement rings. Situated in the vibrant area known as "Little India" in Cook County, this family-owned jeweler has garnered a loyal customer base, reflected in their impressive array of positive reviews.
The talented team, including Nikki and Deepak, is dedicated to helping customers design stunning, personalized pieces. Many shoppers rave about the store's expertise in 22 kt gold and diamond jewelry, along with their outstanding repair services. Customers have shared experiences of feeling genuinely cared for, with the staff making it a point to understand their needs without any high-pressure tactics. It’s this commitment to customer satisfaction that draws many back time and again.
However, every experience isn't perfect. While most feedback is overwhelmingly positive, some customers have raised concerns about service inconsistencies and pricing transparency during their visits.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday: 11:30 AM – 7:30 PM
- Tuesday: Closed
- Wednesday to Sunday: 11:30 AM – 7:30 PM
Best Review: Nazish praised the welcoming atmosphere and the unique selection of diamond jewelry, highlighting that the staff never pressured her during her visit, allowing her to enjoy her shopping experience.
Worst Review: Chandresh expressed frustration regarding perceived inconsistent pricing practices, feeling that he was quoted different rates for gold compared to other customers.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 168
Store Phone Number: 7735084653
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