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Nickey Jewelers, located at 29 E Madison St Ste 1107 in Chicago, IL, has established itself as a trusted destination for crafting beautiful engagement rings. Situated in the heart of the Loop, this family-run jewelry store has amassed a loyal customer base who appreciate its rich history and personalized service.
Howard and Marcey T. lead the knowledgeable team at Nickey Jewelers, offering expert guidance in all aspects of ring design and jewelry services. Customers often share stories of their experiences, highlighting the welcoming atmosphere and the attentive nature of the staff. It's common to hear praise about the care taken in understanding clients' visions, whether they're looking for custom designs or simply need jewelry repairs.
While the majority of feedback is positive, a few patrons have noted some inconsistencies in service during busy times, which could improve with additional staffing or clearer communication.
Customer Sentiment: Overall, about 85% of patrons express complete satisfaction with their experiences, while 10% remain indifferent, and 5% encountered specific issues.
Opening Hours:
Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 10:00 AM – 4:00 PM
Thursday: 10:00 AM – 4:00 PM
Friday: 9:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Diane raved about the personalized service she received while designing her engagement ring, noting that the 3D drawing presented for approval made her feel confident in her choice.
Worst Review: Jason mentioned his disappointment with the delay in service when he attempted to get his ring resized, indicating a lack of attention to his concerns by the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 12
Store Phone Number: 3126412848
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