Ho Brothers, located at 29 E Madison St Suite 430, Chicago, IL 60602, is a premier jewelry manufacturer renowned for their exceptional custom engagement ring services. With a commitment to quality, accuracy, and timely delivery, this company has built its reputation by providing tailored solutions for over 300 independent jewelry retailers across the United States.
The staff at Ho Brothers, including Allan Ho, are noted for their professionalism and craftsmanship, ensuring that each engagement ring is made to the highest standards. Customers typically highlight the attentive service and the beautiful quality of the jewelry, resulting in a positive atmosphere among buyers. Many reviews laud the excellent craftsmanship, with sentiments ranging from being incredibly satisfied with the final product to consistently receiving top-notch customer service.
However, potential customers should be aware that there are mixed experiences as well, particularly regarding availability and specific customization requests. Some clients have expressed challenges in the company's responsiveness during peak times.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
Stacey appreciated the friendliness of the staff and praised the stunning quality and pricing of the jewelry, highlighting her delight in working with Ho Brothers.
Worst Review:
No negative reviews were shared.
Opening Hours:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 3
Store Phone Number: 3128543008