Gage Diamonds, Chicago IL
Gage Diamonds, located at 165 W Chicago Ave #300, Chicago, IL 60654, is a premier jeweler known for its exceptional engagement ring creation and customer service. With a remarkable 4.8 rating from 468 reviews, Gage Diamonds has earned a reputation for its knowledgeable staff and diverse selection of fine jewelry, including natural diamonds, lab-grown diamonds, and unique moissanites. The team, including the COO Lauren Wenstrup and other dedicated associates, provides personalized assistance to ensure that customers find the perfect ring that fits their style and budget.
The store operates in Cook County and offers a range of services, including custom engagement ring design, financing options through LendFirm with no credit needed, and a commitment to transparent practices in the jewelry industry.
Overall, customer sentiments regarding Gage Diamonds are overwhelmingly positive, with constructive feedback acknowledged.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Positive comments highlight the outstanding quality and design services, with many customers expressing satisfaction with their engagement rings and the personal touch offered. The attentive communication and support throughout the purchasing process are also frequently praised.
Negative feedback touches on individual experiences related to delays or issues with financing applications, indicating areas for improvement.
Best Review:
Maggie commended the store for its exceptional price, service, and quality, expressing that Gage outshines all other brands.
Worst Review:
Brittany noted a disappointing experience when an appointment was not honored, leading to frustration and disappointment in the customer service received.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|----------------------|
| Wednesday 10 am–6 pm |
| Thursday 10 am–6 pm |
| Friday 10 am–6 pm |
| Saturday 10 am–2 pm |
| Sunday Closed |
| Monday 10 am–6 pm |
| Tuesday 10 am–6 pm |
Staff members mentioned include Lauren Wenstrup (COO).
