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La Ron Jewelers, located at 5 S Wabash Ave, Suite 806, Chicago, IL 60603, operates in Cook County and provides a specialized focus on engagement ring creation and jewelry services. The store is known for its high-quality craftsmanship, offering a range of engagement rings, wedding bands, and custom design services. Customers appreciate the knowledgeable staff, particularly Larry and Bob, who are noted for their expertise and personalized service in guiding clients through the engagement ring selection process.
The shop is well-reviewed, with 28 total reviews analyzed. Most reviews highlight positive experiences regarding the quality of custom designs and the attentive service provided during consultations. However, some customers expressed dissatisfaction, particularly regarding the handling of resizing and the impact it had on engravings.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%
Highlight Reviews:
Best Review: Tim commended the team for their outstanding customer service, emphasizing the expertise and experience of Larry, Bob, and Laura in guiding clients through the engagement ring design process. He appreciated their honest feedback and the customization options available.
Worst Review: Laura expressed disappointment with the resizing service, stating that it negatively affected the engraving on her husband’s wedding ring. She noted that the shop did not take responsibility for the damage and suggested she pay to fix the issue.
Operating Hours:
- Monday: 10:30 AM - 3:30 PM
- Tuesday: 10:30 AM - 3:30 PM
- Wednesday: 10:30 AM - 3:30 PM
- Thursday: 10:30 AM - 3:30 PM
- Friday: 10:30 AM - 3:30 PM
- Saturday: By appointment only
- Sunday: Closed
Staff Members:
- Larry S.
- Bob Thompson
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87%
Total Customer Feedback Reviewed: 28
Store Phone Number: 3122633898
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