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Erckman Jewelers, situated at 17 N Wabash Ave #680 in Chicago, IL, has been a beloved destination for engagement ring creation since 1928. This family-owned shop, known for its personalized service and expert craftsmanship, is a staple on Jewelers Row, serving customers with pride and passion.
The knowledgeable team, including sisters Barbara and Linda Erckman, provides exceptional guidance in designing bespoke engagement rings. They take the time to understand each customer’s vision, ensuring a collaborative approach that many patrons appreciate. Reviewers often mention the welcoming atmosphere, with an emphasis on building lasting relationships and offering educational insights into gemology and ring design.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% share neutral experiences, and 10% have encountered minor issues.
Opening Hours:
Monday: 10 AM – 6 PM
Tuesday: 10 AM – 6 PM
Wednesday: 10 AM – 7 PM
Thursday: 10 AM – 7 PM
Friday: 10 AM – 7 PM
Saturday: 10 AM – 7 PM
Sunday: Closed
Best Review: Pola praised the outstanding service and the patience of the staff while helping her select a special gift, highlighting the personal touch that made her experience memorable.
Worst Review: While most feedback is positive, one customer, Charlie, mentioned some concerns about communication during a recent visit, feeling slighted but still appreciated the effort the team put forth.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 10
Store Phone Number: 3122637380
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