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Diagem Inc., located at 29 E. Madison St. #1304 in Chicago, IL, is a cherished destination for those seeking quality engagement rings and diamond jewelry. Situated in Cook County, this family-owned establishment specializes in finely made diamond stones ranging from 1ct to 10ct. The team prides itself on integrity, competitive pricing, and a strong emphasis on customer service.
The atmosphere at Diagem is warm and inviting, reflecting their commitment to treating customers like family. With a dedicated staff that values open communication, they guide customers through the engagement ring creation process, ensuring each person’s vision is realized. Many reviews shine a light on the exceptional array of diamonds and the personalized attention received throughout the buying experience, reinforcing the strong community ties they have developed over the years.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday: 9 AM – 5 PM
Tuesday: 9 AM – 5 PM
Wednesday: 9 AM – 5 PM
Thursday: 9 AM – 5 PM
Friday: 9 AM – 5 PM
Saturday: Closed
Sunday: Closed
Best Review: Joyce praised Diagem for their top-quality diamonds and the integrity of their service, wishing she could give them more than a five-star rating.
Worst Review: Nimesh noted that while the diamonds were impressive, he experienced some delays in communication that left him wanting more timely updates.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2
Store Phone Number: 3127820614
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