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Located in the heart of Chicago, Windy City Diamonds is a highly-rated jeweler specializing in the creation of custom engagement rings. With an impressive rating of 4.8 stars from 416 reviews, this store has established a reputation for excellence in customer service and quality craftsmanship.
The team at Windy City Diamonds, including knowledgeable staff members such as Komal and Victor, guides clients through the engagement ring process with personalized attention, focusing on diamond quality and custom design. Customers appreciate the opportunity to create unique pieces that reflect their personal style, with many highlighting the team's willingness to educate them about the intricacies of diamond selection. However, some reviews mention a few logistical challenges such as appointment scheduling and communication, which have impacted the experience for a minority of clients.
Windy City Diamonds offers various services, including jewelry cleaning, repair, restoration, redesign, and stone setting, ensuring a comprehensive solution for all jewelry needs. The store operates in Cook County, showcasing a commitment to crafting lifetime treasures for its clients.
Address: 1 S Wabash Ave, Chicago, IL 60603
Phone: (312) 327-9463
Operating Hours:
- Monday: 11:00 AM - 5:30 PM
- Tuesday: 11:00 AM - 5:30 PM
- Wednesday: 11:00 AM - 5:30 PM
- Thursday: 11:00 AM - 5:30 PM
- Friday: 11:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Elizabeth praised Garry for his artistic talent and professionalism, highlighting his exceptional support in designing custom rings for her and her husband.
Worst Review:
Jordan expressed disappointment about his wedding band, noting that the final product differed from his initial vision despite ongoing discussions during the design process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 829
Store Phone Number: 3123279463
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