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Chicago Pawners & Jewelers, located at 2405 W Madison St, Chicago, IL, has established itself as a notable destination for engagement ring creation and related services in Cook County. This family-owned business has been serving the community since 1953 and is known for its commitment to fair pricing and quality offerings. With a range of services, including custom jewelry design and competitive pawn options, the shop caters to a diverse clientele. The friendly and professional staff, led by owner Paul, take pride in helping customers find or create the perfect engagement ring.
Customer Sentiment: Approximately 75% of customers are highly satisfied, while 15% have expressed neutral feelings, and 10% have encountered issues.
Opening Hours:
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: Closed
Best Review: Samuel praised the welcoming atmosphere and the staff's patience in assisting him with his first jewelry purchase, remarking on the great experience throughout.
Worst Review: Katherine expressed disappointment with the customer service during her negotiation for a necklace, feeling that the staff treated her poorly despite her genuine interest in making a purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 411
Store Phone Number: 3127381377
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