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Geneva Seal Fine Jewelry & Timepieces is a family-owned jewelry store located at 112 E Oak St, Chicago, IL 60611 in Cook County. Offering an upscale experience, Geneva Seal specializes in creating custom engagement rings and provides high-quality fine jewelry and luxury timepieces. The knowledgeable staff, led by Leonard, are committed to ensuring customer satisfaction through personalized service and expert guidance in selecting the perfect ring.
The store operates from Tuesday to Saturday, 11:00 AM to 6:00 PM, and is closed on Sundays and Mondays. With a reputation for a welcoming environment, many customers have praised the attentive and informative service provided by the team.
Overall Sentiment from Online Customer Reviews:
Positive: 58%
Neutral: 12%
Negative: 30%
Customer reviews reflect a mix of experiences. Many customers appreciate the quality of service and the expertise of the staff, especially in designing custom engagement rings. However, there are notable complaints regarding customer service issues, particularly concerning rudeness or lack of attention from staff, which detracts from the overall experience.
Best Review:
A reviewer named Michael highlighted the knowledgeable and attentive service he received while selecting a custom engagement ring, noting the staff's professionalism and willingness to accommodate his needs.
Worst Review:
Another customer, John, expressed dissatisfaction with the treatment received during the jewelry selection process, feeling disrespected and marginalized based on age.
Opening Hours:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Leonard
Positivity Score: 64%
Total Customer Feedback Reviewed: 108
Store Phone Number: 3129443100
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