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Golden Dream Jewelers, located at 3 S Wabash Ave, Chicago, IL 60603, offers an impressive array of services specializing in custom engagement ring creation, along with high-end diamond jewelry, GIA certified diamonds, and wedding rings. The staff, including notable names like Max, are praised for their exceptional customer service and attention to detail in crafting personalized pieces. Operating within Cook County, the jewelers ensure a memorable experience, guiding customers through the design process to fulfill their unique visions.
With a total of 56 reviews analyzed, there's a mix of satisfaction and disappointment among customers.
Overall Sentiment from Online Customer Reviews:
Positive: 73%
Neutral: 15%
Negative: 12%
Positive reviews often highlight the knowledgeable and attentive staff, particularly their ability to bring custom designs to life and the quality of their jewelry. However, negative feedback points to concerns about communication and issues with service reliability, with some customers expressing dissatisfaction regarding product quality and customer handling.
**Opening Hours:**
- Mon: 10:00 AM - 5:00 PM
- Tue: 10:00 AM - 5:00 PM
- Wed: 10:00 AM - 5:00 PM
- Thu: 10:00 AM - 5:00 PM
- Fri: 10:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
Listed Staff: Max
Best Review:
Denise praised the great customer service and expressed her excitement about her custom engagement ring, noting that the design process was seamless and enjoyable.
Worst Review:
Dena expressed severe disappointment, claiming the product quality was subpar and that she faced numerous issues with diamonds falling out of her engagement ring, leading to distrust in the store's craftsmanship.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80.5%
Total Customer Feedback Reviewed: 56
Store Phone Number: 3126091111
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