Diamonds Inc Chicago IL
Master Casting and Cad is a notable jeweler located in Chicago, IL, specializing in the creation of custom engagement rings and fine jewelry. The store operates from a central location at 68 E Madison St, Chicago, IL 60602 and can be reached at (312) 332-4434. They offer a comprehensive range of services including CAD design, casting, and bespoke jewelry manufacturing, allowing customers to bring their unique designs to life.
The quality of service at this establishment has earned it a high degree of customer satisfaction. With a rating of 4.7 from 6 votes on Facebook and a Google review average of 3.3 from 7 reviews, the store has gathered a total of 18 reviews across various platforms.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Positive reviews highlight the knowledgeable staff and the quality of the custom engagement rings, noting that customers appreciate the personalized service and detailed designs. The owner, Oscar Valencia, comes highly recommended for his expertise and assistance in creating dream rings. However, some customers have noted issues with miscommunication regarding pricing and services, leading to a few negative experiences.
Best Review:
Shannon praised Master Casting and Cad for their consistent great service and mentioned the convenience of their client portal, which streamlines the project submission process.
Worst Review:
Naji felt disappointed and expressed frustration over perceived overpricing and a lack of service. He reported an unsatisfactory interaction with the store's personnel regarding his casting request.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 9 AM - 4 PM |
| Tuesday | 9 AM - 4 PM |
| Wednesday | 9 AM - 4 PM |
| Thursday | 9 AM - 4 PM |
| Friday | 9 AM - 4 PM |
| Saturday | 9 AM - 4 PM |
| Sunday | Closed |
Staff members mentioned:
- Oscar Valencia (Owner)
