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Velazquez Jewelers, located at 3544 W 26th St, Chicago, IL 60623, operates in Cook County and specializes in creating beautiful engagement rings along with a variety of jewelry for special occasions, including sweet fifteens and weddings. The store is noted for its extensive selection of chains, charms, earrings, bracelets, and matching sets, showcasing a blend of quality and affordability.
The team at Velazquez Jewelers is recognized for their exceptional customer service, with many reviewers praising the professionalism and helpfulness of the staff. Customers have highlighted the great inventory available, often mentioning the friendly atmosphere of the store. However, some criticism has arisen regarding response times, especially when the store is busy, which has left a few customers feeling neglected.
Operating hours are:
- Monday: 11 am - 7 pm
- Tuesday: 11 am - 7 pm
- Wednesday: 11 am - 7 pm
- Thursday: 11 am - 7 pm
- Friday: 10 am - 7 pm
- Saturday: 10 am - 7 pm
- Sunday: 10 am - 5 pm
Phone: +1 773-762-2969
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Best Review: Saam commended the store for its great service, citing the professionalism and helpfulness of the staff as standout features, as well as the excellent inventory available.
Worst Review: Yazmin expressed frustration regarding prolonged hold times when trying to contact the store, which affected her overall experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 34
Store Phone Number: 7737622969
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