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K. Stonehill Creations, located at 1429 N Wells St, Chicago, IL, is a celebrated destination for those in search of custom engagement rings. Nestled in the vibrant Old Town neighborhood of Cook County, this boutique shines with an assortment of exquisite pieces crafted by Keren Biran Stonehill, a skilled jeweler with over a decade of experience.
Customers rave about Keren's personalized approach to design, with many noting how she takes the time to listen and bring their unique visions to life. Many reviews reflect a deep appreciation for the craftsmanship and artistic flair evident in each piece, particularly engagement rings. The atmosphere of the store is described as warm and inviting, making the experience of creating a special piece memorable. While the majority of feedback is overwhelmingly positive, a handful of clients have reported occasional issues with customer service, noting inconsistency in communication during the design process.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Tuesday: 11:30 AM – 6:00 PM
Wednesday: 11:30 AM – 6:00 PM
Thursday: 11:30 AM – 6:00 PM
Friday: 11:30 AM – 6:00 PM
Saturday: Closed
Sunday: 11:30 AM – 5:00 PM
Monday: Closed
Best Review: Ben praised Keren for creating a flawless engagement ring tailored to his vision, emphasizing her helpfulness and the exceptional quality of the diamond.
Worst Review: Diana shared a disappointing experience regarding a repair where she felt misled about the quality of her jewelry and found the interaction with Keren unprofessional.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 49
Store Phone Number: 3122650582
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