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D. Angelo's Pawners & Jewelers, located at 6920 S Stony Island Ave, Chicago, IL 60649, is a reputable establishment in the jewelry sector, known specifically for its engagement ring creation services. With over 94 reviews, this store has received commendations for its knowledgeable staff and competitive pricing, particularly when it comes to both buying and pawning jewelry.
The reviews indicate that customers frequently highlight the exceptional customer service provided by staff members, especially a representative named Angel, who is noted for being welcoming and professional. Many customers express satisfaction with their overall experiences, mentioning that the atmosphere is friendly and focused on providing fair value for merchandise.
However, not all feedback is positive. Some customers have reported issues with the service being inconsistent, particularly when it comes to telephone interactions, suggesting a need for improvement in communication.
The comprehensive services offered at D. Angelo's include buying and selling jewelry, pawn services, and repair services, making it a versatile option for those looking to create or purchase engagement rings in Cook County.
Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 15%
- Negative: 7%
Best Review:
Shante Jackson praises the store for its friendly staff and incredible prices, stating that it's her favorite pawn shop due to the amazing customer service she has consistently experienced.
Worst Review:
Miss Bossi expressed frustration about the unprofessionalism of staff when she encountered a locked door during operating hours, voicing concerns about the lack of responsiveness when she tried to reach out.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:30 PM
- Sunday: Closed
Staff mentioned: Angel
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 94
Store Phone Number: 7736436955
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