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Gale Diamonds Chicago, situated at 5 N Wabash Ave #403, Chicago, IL 60602, is a premier jeweler specializing in custom engagement ring creation. With over 20 years of experience, Mike Gale, the owner, is known for his personalized service and expertise in both natural and lab-grown diamonds. The store operates by appointment only and offers a serene, no-pressure environment to help clients find the perfect piece. Customers have praised the jeweler for the extensive knowledge and guidance during the ring selection process, showcasing a wide variety of GIA-certified stones tailored to diverse budgets.
Through a comprehensive analysis of 100 reviews, the overall customer sentiment reveals a predominantly positive atmosphere surrounding Gale Diamonds Chicago.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 8%
Negative: 5%
Positive reviews highlight the exceptional customer service, quality craftsmanship, and competitive prices. Many customers commend Mike for his honesty, patient approach, and the stunning results of their engagement rings, often receiving compliments on the unique designs and quality.
On the other hand, a few negative comments pointed to discrepancies in pricing or experiences with communication that left some customers feeling dissatisfied.
Best Review:
A customer named Ryan shared how Mike's honest recommendations and educational approach alleviated stress during their engagement ring shopping experience. They appreciated the wide selection of diamonds and the ability to create a customized design.
Worst Review:
In contrast, a customer named Eric described disappointment when the final engagement ring cost exceeded the initial estimate by a significant margin, leading to frustration with their experience at Gale Diamonds.
Operating Hours:
- Monday: 10:00 AM - 4:30 PM
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 4:30 PM
- Saturday: Closed
- Sunday: Closed
Staff Member: Mike Gale
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 100
Store Phone Number: 312-920-0075
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