The Classic Gem operates in Chicago, Cook County, and is renowned for its exceptional engagement ring creation services. Located at 2514 N Halsted St, this family-owned jeweler prides itself on providing high-quality, ethical, and timeless jewelry. The establishment frequently receives positive feedback from customers for its patient and knowledgeable staff, including Lollie, Jenny, Kara, and others, who guide clients through the entire design process. They offer a wide range of customization options, from selecting the perfect gemstones to creating bespoke settings. Customers appreciate the transparent and comfortable atmosphere, where they feel informed and valued.
Reviews covered: 146
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Best Review:
A customer praised Lollie and the staff for their outstanding service and expertise in guiding the engagement ring design process. They expressed satisfaction with the stunning final product and noted the welcoming environment during their visits.
Worst Review:
A customer expressed frustration over the communication regarding pricing after a consultation, stating they felt neglected when trying to finalize their decision, which left them hesitant to continue their business with The Classic Gem.
**Opening Hours:**
- Tuesday: 11 AM - 6 PM
- Wednesday: 11 AM - 6 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 6 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Lollie
- Jenny
- Kara
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 146
Store Phone Number: 3126249822