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Love and Promise Jewelers, located at 29 E Madison St Ste 1501, Chicago, IL, is a cherished destination for those seeking beautifully crafted engagement rings. Situated in Cook County, this boutique is particularly known for its ethical practices and exceptional customer service, making it a hit among locals and visitors alike.
The store specializes in custom engagement ring creation, allowing clients to collaborate closely with knowledgeable staff. Many customers rave about the individual attention they receive, highlighting how well the team listens to their visions and guides them throughout the design process. The owners, Shirley and her family, are noted for their welcoming demeanor and passion for ethically sourced materials.
Customer Sentiment: Approximately 80% of feedback is highly positive, while around 10% of customers express neutral sentiments and another 10% report issues.
Opening Hours:
- Monday: 9:30 AM – 5:00 PM
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: 9:30 AM – 5:00 PM
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Best Review: Angela praised the store for its commitment to sustainable practices, as well as the stunning engagement ring her fiancé designed with Shirley's help, which perfectly matched her taste in aesthetics.
Worst Review: Jen expressed disappointment over a custom ring design that didn’t meet her expectations, feeling that her concerns were not adequately addressed during the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 266
Store Phone Number: 3127261348
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