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Charles Horberg Jewelers, located at 5 S Wabash Ave Ste 706, Chicago, IL 60603, is a reputable jewelry store specializing in the creation of engagement rings. Renowned for its exceptional customer service, the store is led by experienced staff members who provide personalized assistance in selecting and designing the perfect ring. The jeweler prides itself on offering high-quality diamonds, precious stones, and custom jewelry solutions, making it a top choice for couples looking to commemorate their love.
The store operates in Cook County and is known for its commitment to customer satisfaction. Operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | 10:15 AM - 4 PM |
| Tuesday | 10:15 AM - 4 PM |
| Wednesday | 10:15 AM - 4 PM |
| Thursday | 10:15 AM - 4 PM |
| Friday | 10:15 AM - 4 PM |
| Saturday | Closed |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a positive experience at Charles Horberg Jewelers, with approximately 90% positive sentiment. Customers frequently praise the quality of the jewelry and the attentive service. About 10% of sentiments can be classified as neutral or negative, with infrequent mentions of availability or wait times.
Best Review:
Melanie commended the jeweler for its outstanding service, particularly emphasizing how well the staff assisted in creating a unique engagement ring that exceeded expectations. She noted the staff's expertise and willingness to work quickly on resizing, highlighting a personal touch that made the experience memorable.
Worst Review:
There are no specific negative reviews found that would warrant a mention.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 5
Store Phone Number: 3122634924
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