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Best Friends Diamonds & Gems, located at 307 N Michigan Ave, Ste-2014, Chicago, IL 60601, is a charming jewelry store that specializes in creating custom engagement rings and fine jewelry. Situated in Cook County, this establishment stands out for its personalized approach to jewelry design and commitment to customer service.
Owner Karla Lewis, a Graduate Gemologist (GIA), leads the team, providing expert guidance and a wealth of knowledge to help customers choose the right diamond and design for their special occasions. Clients rave about the attention to detail and the collaborative experience they have when working with Karla, who is known for making the design process easy and enjoyable.
Customer Sentiment: Roughly 80% of patrons express high satisfaction, while 10% have mixed feelings and 10% report occasional issues.
Opening Hours:
- Monday to Friday: By Appointment Only
- Saturday: By Appointment Only
- Sunday: Closed
Best Review: Dan praised Karla for her expertise and the beautiful anniversary ring she created, noting that the end product exceeded his expectations and was more affordable than he anticipated.
Worst Review: A reviewer expressed disappointment with the communication regarding their order, feeling that their concerns were not fully addressed during the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 7
Store Phone Number: 3122699999
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