SHOP ENGAGEMENT RINGS WITH JEWELER AI
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Luo M. Jewelers, located at 3 S Wabash Ave, Chicago, IL 60603, operates in Cook County and is known for its exceptional engagement ring creation services. With over 25 years of experience, the jeweler prides itself on providing high-quality, custom-crafted engagement rings tailored to each customer's vision. The shop is recognized for its knowledgeable staff, including individuals like Calvin and Garo, who are dedicated to guiding customers through the selection process. The store has garnered 254 reviews, showcasing a strong reputation for integrity and customer service.
Customers frequently praise the personal attention they receive from the staff, with many noting the patience and expertise shown during the design process. The atmosphere is described as welcoming and comfortable, allowing clients to feel at ease while making significant purchases. The store's commitment to quality and customer satisfaction consistently shines through in the reviews.
However, a few reviews pointed out concerns about pricing and customer experience, particularly relating to selling gold, suggesting that it is advisable to seek multiple opinions before any transactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer highlighted the exceptional service received while creating a custom engagement ring, praising the staff's commitment to quality and the final product, expressing satisfaction with the entire process and stating that they would return for future jewelry needs.
Worst Review: Another customer pointed out an unsatisfactory experience while trying to sell gold, feeling that the staff was pushy and frustrated when they sought a second opinion from another store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
Staff Members Mentioned: Calvin, Garo
Positivity Score: 90%
Total Customer Feedback Reviewed: 254
Store Phone Number: 3122365503
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