SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Donna Jewelry Co., located at 111 N Wabash Ave Suite 1412 in Chicago, IL, is a trusted destination for custom engagement rings and jewelry. This family-owned business, nestled in Cook County, has garnered a loyal customer base, evidenced by their impressive 4.9-star rating from 125 reviews.
The team is led by Donna Liu, along with passionate family members who are dedicated to making each client's experience memorable. Customers appreciate the warm, personal touch they receive—Donna and her family genuinely strive to bring your vision to life, whether it's an engagement ring or a unique piece of jewelry. The store specializes in custom designs and is particularly praised for their lab-grown diamonds and vintage settings.
Though the overwhelming majority of feedback is positive, a few customers have noted minor issues, particularly regarding communication delays and the store's layout, which may feel less polished compared to larger jewelers.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings, and 10% have encountered issues.
Opening Hours:
- Monday to Friday: 10:30 AM – 5:00 PM
- Saturday: 10:30 AM – 5:00 PM
- Sunday: Closed
Best Review: Michelle commended Donna for her exceptional customer service and the stunning engagement ring crafted for her, highlighting the family's dedication to ensuring each detail was perfect.
Worst Review: Molly shared her disappointment with the initial consultation experience, feeling it lacked guidance and structure, though she appreciated the competitive pricing for diamonds.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 181
Store Phone Number: 3127500940
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
