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Hampden Watch, located at 1550 W Carroll Ave in Chicago, IL, offers a unique approach to engagement ring creation with an emphasis on quality craftsmanship. Situated in the Near West Side, this jewelry store has garnered mixed reviews from the community, showcasing its strengths and areas for improvement.
The shop is known for its dedication to custom watch creations, but it appears that customer service leaves much to be desired. Many patrons have shared that while the design process can be intriguing, issues with product quality and responsiveness from staff can detract from the overall experience. A significant portion of the feedback suggests that roughly 20% of customers have reported challenges with service and product reliability.
Customer Sentiment: Approximately 50% of customers are satisfied, while 50% have expressed disappointment regarding service quality.
Opening Hours:
- Thursday: 11:00 AM – 5:00 PM
- Friday: 11:00 AM – 5:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday: Closed
- Monday: 11:00 AM – 5:00 PM
- Tuesday: 11:00 AM – 5:00 PM
- Wednesday: 11:00 AM – 5:00 PM
Best Review: Hector appreciated the unique designs offered at Hampden Watch, highlighting the potential for creating personalized pieces, though he wished for better service.
Worst Review: Gilbert expressed dissatisfaction with the staff, noting that his experience left him feeling frustrated and unvalued as a customer.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 2
Store Phone Number: 3125833300
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