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Paul Young Fine Jewelers, located at 34 W Randolph St, Chicago, IL 60601, is renowned for its exceptional engagement ring creation and a range of jewelry services. With a focus on personalized customer service, the store offers everything from custom designs to watch repairs, making it a versatile destination for all jewelry needs in Cook County.
The owner, Paul, and his staff receive consistent praise for their friendly and knowledgeable service. Many customers highlight the quick turnaround times, especially for resizing rings, which is often completed within a remarkably short period. The shop is noted for its reasonable prices, making quality jewelry accessible to a wide range of clients. Clients particularly appreciate the attention to detail and the ability to create unique engagement rings to suit personal tastes.
Several positive reviews point to the shop's ability to handle intricate designs and repairs, with many customers reporting satisfaction with their purchases and the overall shopping experience. However, there are occasional comments regarding pricing inconsistencies, especially when it comes to certain services.
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: A customer expressed their delight with the stunning piece Paul created from an old family design, praising the craftsmanship and the personalized service they received.
Worst Review: A customer noted their disappointment with the initial pricing for a simple soldering job, finding it high, although the owner ultimately offered a more reasonable rate.
Hours of Operation:
Monday - Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Staff Members:
Paul (Owner)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 290
Store Phone Number: 3127264630
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