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Arezzo Jewelers, located at 7544 W North Ave, Suite 1, Elmwood Park, IL 60707, is a family-owned jewelry store with a reputation for providing high-quality engagement rings and exceptional customer service. With over 546 customer reviews, the store has earned praise for its knowledgeable staff, including owner Vincent Spilotro, who is noted for his expertise in guiding customers through the engagement ring creation process.
Customers frequently describe the atmosphere as welcoming and family-oriented, appreciating the attention to detail and the ability to customize rings according to specific preferences. The personalized experience has led many to commend the store for making the often stressful process of ring shopping enjoyable.
However, a few reviews highlight negative experiences, particularly regarding quality control issues with ring settings and customer service responsiveness. Instances of dissatisfaction have surfaced, particularly from customers who felt overlooked or received unsatisfactory resolution for their concerns.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: A customer praised Vincent and the Arezzo team for their patience and dedication in creating a unique engagement ring, highlighting their expertise and the warm family feel of the store.
Worst Review: Another customer expressed disappointment over service quality when encountering issues with a ring setting, feeling that the staff was dismissive and unprofessional during their inquiries.
Store Hours:
- Monday: 12:00 PM - 7:00 PM
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 7:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 5:00 PM
- Sunday: Closed
Staff Members: Vincent Spilotro
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 546
Store Phone Number: 7737451244
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