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Gold Express Jewelers, located at 120 W 87th St, Ste C2, Chicago, IL 60620, operates within Cook County. This jeweler specializes in creating stunning engagement rings and offers a wide selection of fine jewelry, including wedding bands and luxury watches. Customers can expect expert watch and jewelry repairs, as well as prompt service for tasks such as battery replacements. The jeweler has received a mix of feedback, highlighting both the quality of service and the prices.
Operating hours are as follows:
- Monday to Tuesday: 10:30 AM - 7:00 PM
- Wednesday: 10:30 AM - 7:00 PM
- Thursday: 10:30 AM - 6:30 PM
- Friday: 10:30 AM - 7:30 PM
- Saturday: 10:30 AM - 7:00 PM
- Sunday: Closed
This review is based on a total of 12 reviews.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 58%
Neutral sentiment: 17%
Negative sentiment: 25%
Positive reviews frequently mention great customer service and reasonable prices, particularly for resizing rings. Several customers express satisfaction with the quality of work and the friendly nature of the staff. However, some negative reviews point out issues with pricing and customer service experiences that were less than ideal.
Best Review:
A customer named Shay commended the jeweler for their affordable ring resizing service, expressing extreme satisfaction with the quality and efficiency of the work, describing it as immaculate.
Worst Review:
Another reviewer, iHeartink, expressed frustration over feeling rushed during a visit, criticizing the high prices and rude demeanor of the staff.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 66.5%
Total Customer Feedback Reviewed: 12
Store Phone Number: 7734877798
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