Segura Homer Jewelers, located at 29 East Madison Street, Suite 1508 in Chicago, IL, is a quaint destination for anyone looking to craft the perfect engagement ring. This charming shop has garnered positive attention for its expert craftsmanship and personalized service, making it a favorite in Cook County.
The warm and welcoming atmosphere of Segura Homer Jewelers is a distinct highlight, with owner Homer Segura often praised for his hands-on approach to helping customers design their dream rings. The staff are recognized for their keen ability to listen and collaborate, ensuring that the final piece captures each customer's unique vision. Reviews show that clients appreciate the fair pricing and the family-oriented vibe of the establishment. However, there are mentions of occasional delays that some customers have experienced.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% hold neutral feelings, and another 10% report issues related to timing.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Alex praised Homer for his skillful and fair service, describing how he felt understood and supported in his engagement ring selection.
Worst Review: A customer expressed disappointment with communication delays, feeling that there were moments of uncertainty regarding their order status.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2
Store Phone Number: 3122633495