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Sheffner's Fine Jewelry, located at 2408 W 111th St, Chicago, IL, is a charming family-owned establishment that has been serving the community since 1915. Specializing in bespoke engagement rings, their team is dedicated to providing personalized and thoughtful services to help customers create the perfect ring.
Customers frequently rave about the friendly and knowledgeable staff, including Jacquie Anderson, who is known for her expertise and personalized approach. Many reviews highlight how attentive she is in understanding clients’ desires and budget, making the entire ring creation process enjoyable and straightforward. While most feedback is positive, some former customers have expressed disappointment regarding the store's previous location, indicating it’s gone but leaving behind fond memories of their experiences.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Diana appreciated the exceptional service and warm atmosphere, expressing sadness over the store’s previous location but cherishing many years of happy visits.
Worst Review: A customer noted their dissatisfaction over a missing chain for a pendant they ordered, feeling it should have been included with the original purchase price.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 10
Store Phone Number: 7732381184
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