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Berco Jewelry Company, located at 29 E Madison St Fl 5, Chicago, IL, is a well-regarded destination for crafting stunning engagement rings and other fine jewelry pieces. Operating within Cook County, this store stands out as a supplier of finished jewelry, mountings, loose stones, findings, and tools & equipment tailored for independent jewelers.
Known for its excellent customer service, Berco Jewelry has garnered a loyal clientele who appreciate the team’s expertise and attention to detail. Many customers rave about the quality of the products and express gratitude for having such a reliable jewelry manufacturer in Illinois. While the feedback is mostly positive, a few reviews indicate issues with timely responses or service during peak times, reminding us that even the best can have their off days.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Paulette praised Berco Jewelry for their great products and exceptional customer service, sharing her appreciation for their 25-year history of collaboration.
Worst Review: A customer mentioned difficulties with communication, stating that their concerns about service were not adequately addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2
Store Phone Number: 3127821050
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