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With a stellar rating of 4.7 from 40 reviews, Celine's Jewelry stands out as a premier jeweler specializing in engagement ring creation in Chicago, Cook County. Located at 5 S Wabash Ave Suite 804, Chicago, IL 60603, this family-owned business is known for its exceptional customer service and bespoke offerings. Customers praise the expertise of Celine and her team, particularly highlighting the personalized attention given during the engagement ring design process. Celine and her son Allen work closely with clients to ensure every detail is thoughtfully considered, delivering stunning custom pieces.
The store's operating hours are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Overall, while the majority of reviews highlight Celine's Jewelry as a top-notch place for engagement rings, some customers have shared concerns regarding product quality and service delays, reflecting a diverse customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
A customer noted that Celine provided exceptional service during the custom design of their engagement ring, reflecting a high degree of professionalism and attention to detail.
Worst Review:
One reviewer shared frustrations about receiving a ring that was not as promised and described challenges with customer service when addressing the issue.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Celine and her son Allen.
Positivity Score: 90%
Total Customer Feedback Reviewed: 54
Store Phone Number: 3123466816
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