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M. B. Jewelers, also known as Royal Castings, is a hidden gem located at 29 E Madison St #1835 in Chicago, IL. This vibrant store specializes in custom engagement ring creation, enhancing the local community's jewelry experience with its expert craftsmanship and personalized service. With a commitment to quality and a friendly approach, M. B. Jewelers has garnered positive attention among customers seeking unique and meaningful designs.
The dedicated team, including owner Yacoub Boyrazian, is known for their masterful skills and honest guidance, making the process of designing the perfect engagement ring a breeze. The atmosphere is welcoming, and customers appreciate the attention they receive when discussing their visions for custom pieces. Most customers report high satisfaction, although a few mention minor issues with service timing, indicating room for improvement.
Customer Sentiment: Approximately 80% of patrons are delighted with their experiences, while 10% had more neutral feelings, and another 10% voiced some concerns.
Opening Hours:
Monday to Tuesday: 9:00 AM – 6:00 PM
Wednesday to Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Taline appreciated the honest and trustworthy service, praising the skilled craftsmanship that truly brought her vision to life.
Worst Review: A reviewer noted challenges with timely service but acknowledged the quality of the work once completed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2
Store Phone Number: 3128533490
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