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Goldin Jewelers, located at 570 Lake Cook Rd, Ste 430, Deerfield, IL 60015, is a family-owned jewelry store with over 80 years of experience. They specialize in creating exquisite engagement rings tailored to individual preferences, alongside a range of other jewelry services including custom designs and repair. The shop prides itself on providing a welcoming atmosphere and exceptional customer service, highlighted by knowledgeable staff, including Managing Partner Mitch Ferdman, who is praised for his expertise and personable approach.
The reviews gathered reflect a predominantly positive sentiment regarding Goldin Jewelers. Customers appreciate the high-quality craftsmanship, fair pricing, and the detailed educational experience provided during the selection process. Many reviews emphasize the trustworthiness of the staff and the personalized service that customers receive, making the process of selecting a special piece enjoyable and memorable.
However, a few customers noted concerns regarding specific aspects of service, such as delays in order fulfillment, which detracted slightly from their experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: Gregory expressed his satisfaction with the engagement ring he collaborated on at Goldin Jewelers, highlighting Mitch's educational approach and the seamless remote shopping experience. He praised the quality of the ring, stating it surpassed his expectations.
Worst Review: While no specific negative reviews were highlighted, some customers mentioned concerns about delays in order completion, indicating a need for improvement in service efficiency.
Operating Hours:
- Monday: 10:00 AM - 4:30 PM
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 4:30 PM
- Saturday: Closed
- Sunday: Closed
Staff Members: Mitch Ferdman
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 8
Store Phone Number: 3123320186
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