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Golden Crown Jewelers, located at 1 N Wabash Ave, Ste B1, Chicago, IL 60602, is renowned for its exceptional engagement ring creation and customer service. With a solid rating of 4.9 based on 12 reviews from platforms like Yelp and Facebook, this jewelry store is a staple in Cook County. Notably, customers have praised the knowledge and expertise of staff members, particularly mentioning Karen and Carter, who have assisted many in customizing their engagement and wedding rings with satisfaction.
The store offers a range of services, including designing custom pieces and providing jewelry cleaning and repair. Users highlight the friendly atmosphere and the staff's dedication to finding the perfect fit for each customer’s needs, implying a high-quality experience when selecting impactful pieces like engagement rings.
However, some negative feedback has also surfaced, with one customer alleging they received a fake pearl instead of the intended real item during a previous visit. While this isolated complaint contrasts with mainly positive sentiments, it’s important for potential customers to be aware of varying experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** Paul commended the shop's personalized service and attention to detail during the engagement ring buying experience, highlighting Karen's helpfulness and expertise in making the process enjoyable.
**Worst Review:** Oscar mentioned feeling deceived after buying a pearl pendant that turned out to be fake, which left him disappointed with the purchase.
Operating Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
Staff Members Mentioned: Karen, Carter
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 14
Store Phone Number: 3127828633
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